Nissan in the News
April 22, 2016 - Nissan Canada is proud to announce that the Murano was awarded the top spot in the Midsize SUV category in the J.D. Power 2016 Vehicle Dependability study. The Vehicle Dependability Study (VDS) measures car reliability and looks at owner-reported problems during the past 12 months by original owners of three-year-old (2013 Model Year) vehicles. This score is evaluated based on problem symptoms in eight categories: exterior; features/controls/displays; seats; interior; driving experience; audio/entertainment and navigation; heating/ventilation and cooling (HVAC); and engine/transmission.
Dependability and reliability are two of the most influential and critical consumer purchase reasons in today's automotive market. J.D. Power stated that "More than 50% of owners cite expected reliability as one of the most influential reasons for choosing a specific make and model. At the same time, concerns about reliability have risen this year as a reason to avoid particular models". This award strengthens the Murano nameplate and the brand by giving customers confidence in buying Nissan products.
In recent years, problems with technology continue to affect vehicle reliability according to the J.D. Power 2016 Vehicle Dependability Study. Approximately 20% of all customer-reported problems in the study are related to communication, audio, entertainment and navigation. This is very positive news for Nissan and in particular the Murano nameplate.
For the full J.D. Power press release, please refer to: https://www.jdpower.com/press-releases/2016-us-vehicle-dependability-study-vds